24-Hour, 7 Days a Week Emergency Service
Plumbing emergencies don't check the calendar. Our phones are answered live 24/7 by real people. We maintain dedicated emergency trucks stocked with parts and equipment so our technicians arrive ready to solve the problem.
Call or text us at 512-477-2200 to get help now.
Burst or Leaking Pipes
Water damage compounds fast. A burst pipe can release gallons per minute into your home, damaging floors, walls, ceilings, and personal belongings. Even a small leak behind a wall can cause serious problems if left unaddressed overnight.
When you call, we dispatch quickly, locate the break, stop the water, and make the repair so you can start drying out. Our trucks carry the parts and tools needed to handle most pipe repairs in a single visit.
Frozen Pipes
During Austin's occasional hard freezes, exposed pipes in attics, crawl spaces, and exterior walls can freeze and burst. If your water pressure drops suddenly during cold weather or you notice bulging or frost on visible pipes, call us before the pipe gives way. Acting quickly can be the difference between a thaw and a flood.
Sewer Backups
A backed-up sewer line can affect every drain in your home. Sewage rising through floor drains, bathtubs, or toilets is a health hazard that requires immediate attention.
Sewer backups happen for different reasons. Tree roots grow into the line over time. Older pipes made of cast iron, clay, or Orangeburg can collapse or separate. Heavy rain can overwhelm the system. Whatever the cause, we have cameras, cable machines, and hydro-jetting equipment on our trucks to diagnose the problem and restore flow as quickly as possible.
Gas Leaks
If you smell gas or hear hissing near a gas line, leave the area immediately and call us. Gas leaks are serious safety hazards that require prompt professional response.
We're licensed for both natural gas and propane and equipped to locate and repair leaks safely. Our technicians use electronic leak detection equipment to find the source and determine the safest course of action, whether that's a repair or a line replacement.
What to Do if You Suspect a Gas Leak
Don't turn any electrical switches on or off. Don't light matches or use lighters. Leave the building and call from a safe distance. If the smell is strong or you feel dizzy, call 911 first, then call us at 512-477-2200 for the repair.
Water Heater Failures
No hot water is inconvenient. A leaking water heater flooding your garage or utility closet is an emergency. A failed unit can release 40 to 80 gallons of water in a short time, and the damage adds up quickly, especially on upper floors or near finished spaces.
We repair and replace all types of water heaters, including tank, tankless, gas, electric, and propane. We stock common parts and replacement units so we can often complete the job in a single visit rather than leaving you without hot water while we wait on a shipment.
Toilet Overflows & Drain Backups
A single overflowing toilet can cause significant water damage, particularly on upper floors where water can seep through to the rooms below. Clogs that won't clear with a plunger often indicate a deeper problem in the drain system.
We carry cable machines and cameras on every truck. If the clog is in the toilet itself, we'll clear it. If the problem is further down the line, we'll find it and explain your options.
Sewer Pump Failures
If your home relies on an ejector pump, grinder pump, or similar system to move waste from below-grade fixtures up to the main sewer line, a pump failure makes those fixtures unusable. Basement bathrooms, laundry rooms, and any plumbing below the level of your city sewer connection all depend on these pumps.
Pump problems tend to get worse quickly. If your pump is making unusual noises, running constantly, failing to activate, or not keeping up with demand, call us before it fails completely. A pump failure at the wrong moment creates a messy and expensive situation.
We have technicians available after hours to troubleshoot pump problems and get your system running again. Call us at 512-477-2200 any time.
What to Expect When You Call
We know that calling a plumber at midnight or on a weekend is stressful. Here's how we handle emergency calls so you know what to expect.
A real person answers your call 24 hours a day, 7 days a week, 365 days a year. We gather the details of your situation and dispatch a technician.
When our technician arrives, they'll assess the situation, explain what they've found, and walk you through your options before any work begins. Even in an emergency, you deserve to understand what's happening and what it will cost.
Why Austin Trusts Clarke Kent Plumbing for Emergency Service
We've been responding to plumbing emergencies across Austin since 1986. Our dedicated emergency technicians drive fully equipped trucks and are on standby around the clock. When you call with an emergency, we pick up the phone, get there fast, and solve the problem. Nearly 40 years of showing up when it matters is why Austin keeps calling us.
